John Brown Jr. joined Blue Cross and Blue Shield of Louisiana earlier this month as senior vice president and chief human resources officer.
Brown will bring to a rapidly changing industry the experience he gained during his years working for Humana, Aetna and Marsh USA. Before accepting his new role at Blue Cross, Brown was segment vice president–retail service operations for Humana in Louisville, Kentucky, and was responsible for enrollment, claims and customer service support of individual business lines, including Medicare Advantage and Medicaid.
Brown is certified by the Society for Human Resource Management as a senior certified professional and holds a Bachelor of Science degree from DeVry Institute of Technology in Kansas City, Missouri. A community advocate, he has devoted volunteer time to organizations serving at-risk children, in roles ranging from mentor to board member.