HJNO Nov/Dec 2020

HEALTHCARE JOURNAL OF NEW ORLEANS I  NOV / DEC 2020 61 For weekly eNews updates and to read the journal online, visit HealthcareJournalNO.com as chief of staff from 2016-2018. Michael Bergeron has served on the TGMC Board of Commissioners since his original appointment in 2000 and has been reappointed for another term. He previously served on the TGMC Board of Commissioners as the chairman of the board, Quality Committee chairman and Finance Committee chairman. He is a certified public accountant (CPA) and the managing direc- tor of M. Bergeron + Co., LLC, CPAs, a CPA firm with offices in Houma and Thibodaux. . Tulane Health System Offers Health Insurance Assistance Hotline Tulane Health System is now offering a free ser- vice to help individuals who may have lost their health insurance coverage as a result of the eco- nomic impact caused by COVID-19. Unemployment in the New Orleans area contin- ues to rise as the pandemic persists. This is espe- cially true for the hotel and hospitality industry, as has been recently reported. “Taking care of the community’s health needs extends beyond just treating physical illness. It also involves caring for patients’ peace of mind and working to ensure patients have access to the care and resources they need,” said Tulane Health System CEO Robert Lynch, MD. Anyone can call the insurance hotline at (833) 867-8771 to receive free, confidential, and per- sonalized guidance. St. Tammany Health System Earns Multiple Guardian of Excellence Awards Press Ganey named St. Tammany Health Sys- tem among recipients of its annual performance achievement awards. STHS Women’s Pavilion won the Guardian of Excellence for Patient Experience in Outpatient Services, and STHS flagship, St. Tammany Par- ish Hospital, won the Guardian of Excellence for Employee Engagement. These awards show that STHS achieved the 95th percentile for each reporting period of the award year for patient experience, engagement, or clin- ical quality performance. Only 350 organizations nationwide received this recognition. Thibodaux Regional Health SystemProvides Playground Equipment for Area Schools Thibodaux Regional Health System is providing playground equipment for additional area schools by partnering with Lafourche Parish Government. The new equipment is going to two Head Start schools in Lafourche Parish. The Thibodaux Head Start and Myra Cham- pagne Head Start in Lockport will be the 10th and 11th schools receiving playground equipment as part of Thibodaux Regional’s on-going initiative to improve the health and wellness of the youth in Lafourche and surrounding parishes. “We are happy that we can continue our efforts to provide playground equipment for the youth in our communities,” said Greg Stock, Thibodaux Regional CEO. “By reaching children at a younger age, such as three and four years old, we hope to instill in them a basis for becoming physically active and making healthy lifestyle choices.” LCMCHealth Thanks Employees with Dining Initiative Leaders from LCMC Health presented employ- ees with a VISA gift card to spend in Louisiana restaurants as an expression of gratitude for the work that has been done at every level during the pandemic. Dubbed Operation Bon Appetit, full- time employees received a $100 gift card, with part-time employees given a card valued at $50. “Louisiana restaurants have been incredibly sup- portive of our frontline workers throughout the pandemic, keeping their spirits high and provid- ing much needed relief with food donations,” said Greg Feirn, CEO, LCMC Heath. “This gift to our employees allows us to say thank you for their hard work and dedication to serving our commu- nity while giving back to those who gave to us.” LCMC Health, which includes Children’s Hos- pital New Orleans, New Orleans East Hospital, Touro, University Medical Center, and West Jef- ferson Medical Center, employs more than 9,900 people, caring for patients from across the Gulf South region and beyond. Many of those patients and their families are employed in the local restau- rant industry and seek healthcare from an LCMC Health hospital or clinic. “We appreciate LCMC Health rewarding our healthcare heroes by providing them a bit of normalcy by dining out or ordering take out at one of our great restaurants,” said Stan Harris, presi- dent and CEO, Louisiana Restaurant Association. “This is truly an example of paying it forward.” TGMC Earns Gold Plus Awards fromThe American Heart and Stroke Association Terrebonne General Medical Center (TGMC) has received the American Heart Association/Amer- ican Stroke Association’s Get With The Guide- lines-Stroke Gold Quality Achievement Award with Target: Stroke Honor Roll Elite, Target: Type 2 Diabetes Honor Roll, and Mission: Lifeline- STEMI Receiving Center. Tulane Transplant Institute Receives Optum ® Center of Excellence Designations The Tulane Transplant Institute has been named a Center of Excellence (COE) for liver, kidney, and pancreas transplants by Optum, a leading health services company. The COE designation rec- ognizes organizations that provide high-quality, cost-effective care to patients receiving organ transplants. Tulane earned the COE designations after com- pleting a rigorous qualification process that took several factors into consideration, including a his- tory of delivering excellent health outcomes – as measured by fewer health complications and hos- pital readmissions, among others – in a cost-effec- tive manner. Four Ochsner Health Hospitals Receive 2020 Press Ganey Guardian of Excellence Award for Patient Experience Ochsner Health is announced that four of its hospitals have been named a 2020 Guardian of Excellence Award winner by Press Ganey. The Guardian of Excellence Award recognizes top- performing health care organizations that have achieved the 95th percentile or above for perfor- mance in Patient Experience. The hospitals honored are: • Ochsner Baptist, A Campus of Ochsner Medical Center in New Orleans won the Guardian of Excellence for Patient Experi- ence in Ambulatory Surgery.